Privacy Policy for apps

This policy applies to all information collected or submitted on Reid Wainess' website and apps for iPhone and any other devices and platforms.

Information we collect

When logging in, you will be asked to enter your carecloud username and password. This information is transmitted directly to carecloud for verification of credentials and never stored locally.  The developers do not have access to your account information.

Technical basics

If you enable notifications, we must store a token to send them. We never use notifications for marketing.

If you upload files to our app, we need to store them until you delete them.

We use cookies on the site and similar tokens in the app to keep you logged in. Our server software may also store basic technical information, such as your IP address, in temporary memory or logs.

Ads and analytics

Our app may collect aggregate, anonymous statistics, such as the percentage of users who use particular features, to improve the app.

No personal data is used to target ads and we have no current advertising plans.

Information usage

We use the information we collect to operate and improve our website, apps, and customer support.

We do not share personal information with outside parties except to the extent necessary to accomplish our core functionality. We may share anonymous, aggregate statistics with outside parties, such as how many people use the app and for what purposes.

We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning. Passwords are never stored, and token usage is used for network data once logged in to avoid the need for your personal credentials.  No patient data is transmitted via the app as well and only generic schedule data for appointments.  

Accessing, changing, or deleting your information

You may log out of the app at any time to revoke your token/user credentials from accessing the system.  If your crendentials become inactive in the future, your token and app privileges will be revoked as well.

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California Online Privacy Protection Act Compliance

We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Information for European Union Customers

By using Carecloud Schedule and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

Your Consent

By using our site or apps, you consent to our privacy policy.

Contacting Us

If you have questions regarding this privacy policy, you may email rwainess@acuityeyegroup.com. Please note that account deletion should be done by logging out of the app locally and deleting it, not via email requests, for security reasons.